Privacy Policy

1. Introduction

This Privacy Policy explains how Puzed Ltd ("we", "our", "us"), operating as Bitabase, collects, uses, and protects your personal information. We are committed to protecting your privacy and complying with the UK Data Protection Act 2018 and UK GDPR.

2. Information We Collect

We collect and process the following information:

• Account information (email address, name, company details)
• Usage data (API calls, storage usage, access patterns)
• Technical data (IP addresses, browser type, device information)
• Communication data (customer support interactions, feedback)
• Payment information (processed by our payment provider)

3. How We Use Your Information

We use your information for:

• Providing and maintaining our services
• Processing your transactions
• Sending service updates and administrative messages
• Improving and personalizing our services
• Ensuring security and preventing fraud
• Complying with legal obligations

4. Legal Basis for Processing

We process your data under the following legal bases:

• Contract performance
• Legal obligations
• Legitimate interests
• Consent (where specifically requested)

5. Data Sharing and Transfers

We may share your information with:

• Service providers (hosting, payment processing)
• Professional advisers (lawyers, accountants)
• Authorities (when legally required)

Data may be processed outside the UK under appropriate safeguards.

6. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no internet transmission is completely secure.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request data erasure
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

8. Data Retention

We retain your data only for as long as necessary for the purposes it was collected for, or as required by law.

9. Cookies

We use essential cookies to operate our service. Please see our Cookie Policy for more details.

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this policy and will notify you of any material changes via email or through the Services.

12. Contact Us

For privacy-related inquiries, contact us at:

Data Protection Officer
Puzed Ltd
College House
17 King Edwards Road
Ruislip, England
HA4 7AE
United Kingdom